Should you need to make a home insurance claim, we aim to ensure the process is as painless as possible for you: no forms to fill in; access to our Claims department 24 hours a day, 365 days a year and a named Claims handler to manage the process on your behalf.
Existing home insurance customers
Everything you need to know about managing your home insurance policy and making a claim.
You can shape your home insurance policy to suit your changing needs at any time. Sign in to Your documents; find out how to make amendments to your cover and how to make a claim.
Changing your policy
Life rarely stands still: perhaps you are buying a new house or have bought new items that you would like to specify on your policy. Just as you were able to shape your home insurance policy to suit your needs when you bought it, so you can change it to suit your changing requirements - free from administration charges.
Contact us
0844 209 0841
Mon-Fri 8am - 9pm. Sat 9am 5pm.
Calls may be monitored and recorded for training purposes.