Should you need to make a car insurance claim, we aim to ensure the process is as painless as possible for you: no forms to fill in; access to our Claims department 24 hours a day, 365 days a year and a named Claims handler to manage the process on your behalf.
Existing car insurance customers
Everything you need to know about managing your car insurance policy and making a claim.
You can shape your car insurance policy to suit your changing needs at any time. Sign in to Your documents; find out how to make amendments to your cover and how to make a claim.
Changing your policy
Life rarely stands still; perhaps you are buying a new car or planning a driving holiday to Europe. Just as you were able to shape your car insurance policy to suit your needs when you bought it, so you can change it to suit your changing requirements - free from administration charges.
Contact us
0844 209 0841
Lines open:
Mon-Fri 8am - 9pm
Sat 9am - 5pm
Calls may be monitored and recorded for training purposes.